joining 99 Terms and Conditions

joining 99 is an online gaming and betting platform that provides casino games, slots, live casino and sports betting services to Bangladeshi users. It is the responsibility of every user to read and understand the following terms fully before using these services. joining 99 reserves the right to change these terms at any time, and continued use of the platform after any change will be treated as acceptance of the updated terms.

To learn how your personal information is collected and kept secure, please read our Privacy Policy, which applies together with these terms and conditions.

The key terms used in this document are defined clearly below:

2.1 Age Requirement

To open an account on joining 99 and participate in any gaming or betting activity, the user must be at least 21 years old. If anyone under 21 uses the platform, their account will be closed immediately and the associated balance may be forfeited.

2.2 One Account Policy

Only one account may be operated per person, household, IP address or device. If multiple accounts are created, joining 99 reserves the right to suspend all such accounts and cancel all accumulated bonuses.

2.3 Accuracy of Information

All information provided at registration — name, date of birth, mobile number and payment details — must be accurate and up to date. Providing false or incomplete information may result in withdrawals being held until account verification is complete.

2.4 Account Security

Keeping your login credentials confidential is entirely your responsibility. If any unauthorised transaction occurs on your account, you must notify joining 99 support immediately. joining 99 will not be responsible for any loss arising from sharing your password or login details with a third party.

3.1 Deposit Methods and Limits

Accepted deposit methods on joining 99 are: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank and Islami Bank). The minimum deposit amount for each method is ৳200.

3.2 Withdrawal Conditions

A minimum balance of ৳800 is required in the account to make a withdrawal. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawal methods are the same as deposit methods: bKash, Nagad, Rocket, Upay and bank transfer.

3.3 Verification Requirements

For security purposes, joining 99 may request identity verification before processing any withdrawal. This process is necessary to protect every user's funds.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. For example: depositing ৳1,000 adds ৳1,000 in bonus, bringing the total balance to ৳2,000; the wagering requirement for this bonus is ৳1,000 × 10 = ৳10,000.

Bonus funds are never free cash — they can only be withdrawn after the specified wagering requirement has been met.

4.2 Weekly and Regular Promotions

joining 99 runs various regular promotions. Each promotion has its own wagering requirement and eligibility rules:

• Weekly joining 99 Reload Festival — bonus up to 20%, maximum ৳5,000; wagering 15x; minimum deposit ৳200.
• joining 99 Slot Adventure Bonus — bonus up to 30%, maximum ৳8,000; wagering 20x; once per day.
• Cricket Season Special Offer — bonus up to 50%, maximum ৳10,000; wagering 12x; weekly.
• joining 99 Birthday Reward — maximum ৳2,000; wagering 10x.
• Refer a Friend joining 99 Win — maximum ৳3,000; wagering 8x.

4.3 Bonus Abuse

If an attempt is made to obtain bonuses through multiple accounts, false information or any other fraudulent means, joining 99 will cancel all bonuses on that account and may permanently close it.

joining 99 maintains three VIP tiers — Bronze, Silver and Gold. Each tier offers weekly cashback based on the net loss for the relevant week.

For example: a Silver member with a net loss of ৳20,000 in one week will receive ৳20,000 × 0.5% = ৳100 cashback. VIP tier upgrades are based on active play, and joining 99 reserves the right to change VIP criteria at any time.

The following activities are strictly prohibited on the joining 99 platform:

• Using any bot, script or automated software to operate games.
• Attempting to access another user's account without permission.
• Attempting to manipulate the outcome of any game by technical means.
• Conducting money laundering or any other unlawful financial activity.
• Operating multiple accounts by the same person (dual accounting).
• Obtaining bonuses or promotional benefits through fraudulent means.

If any such activity is detected, joining 99 may immediately suspend or permanently close the relevant account, forfeit all bonuses and take legal action where applicable.

All games available on joining 99 are operated by recognised third-party game providers, including PG Soft, Pragmatic Play, JILI, Evolution, Spribe, NetEnt and many others. The RTP (Return to Player) rate of each game is set by the respective provider, and joining 99 does not alter those rates.

Game outcomes are controlled by a Random Number Generator (RNG), which is impartial and verifiable. Previous rounds have no effect on the outcome of any game.

joining 99 treats responsible gaming as a top priority. The platform is designed solely for adult entertainment, and we never present gaming as a source of income.

On our Responsible Gaming page, users can find details about setting deposit limits, self-exclusion and temporary account breaks. If any signs of gaming addiction appear, please contact our support team.

• Always play within a set budget.
• Do not increase your bets to chase losses.
• Do not think of gaming as a means of earning a living.
• Do not bet under stress or driven by emotion.

joining 99 is committed to protecting users' personal information. All data is secured through SSL encryption and is not shared with third parties without authorisation. Full details of how user data is collected, processed and stored are provided in joining 99's separate privacy policy.

For account verification or fraud prevention purposes, joining 99 may share information with relevant authorities in accordance with applicable law.

joining 99's customer service team is active 24/7 and provides assistance in both Bengali and English. Contact is available via live chat and email.

If you have a dispute regarding any transaction or game result, you must raise the complaint with the support team within 48 hours of the relevant event. If a complaint is not raised in time, joining 99 will not be obliged to consider it.

For answers to common questions, visit our FAQ section, where many frequently asked questions about accounts, payments and bonuses are compiled.

Support Email

[email protected]

joining 99 accepts no liability in the following circumstances:

• If a game or betting session is interrupted due to loss of internet connection.
• If account credentials are lost due to the user's own negligence.
• If a game is disrupted due to a technical fault on the part of a third-party game provider.
• Any legal issue arising from the user's violation of the laws of their own country.
• If the service is temporarily disrupted due to unexpected technical problems.

joining 99 always works to ensure the platform functions properly, but the service may be temporarily unavailable due to maintenance or unforeseen reasons.

joining 99 reserves the right to change, amend or update these terms and conditions at any time. A notice will be posted on the platform for significant changes. If a user continues to use the platform after any change, they will be considered to have accepted the updated terms.

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will remain fully in effect. These terms constitute the entire agreement between the user and joining 99 and replace any previous oral or written agreements.